Hey Lykkers! We all know how tricky it can be when you need to offer constructive criticism. Sometimes, when we have to give feedback, especially if it's not all positive, things can get heated.
The person on the receiving end might get defensive or feel attacked, which is the last thing you want when you’re trying to maintain a good relationship.
So, how do we deliver tough feedback without ruining the connection? Well, one great method that you can easily apply in almost any situation—whether it's with family, friends, or at work—is called the Sandwich Technique. Let's dive into it and see how this simple strategy can work wonders for you!
Imagine a delicious sandwich: it has bread, some filling, and more bread. Well, the Sandwich Technique works exactly like that. You start with something positive (the top slice of bread), followed by your constructive feedback (the filling), and then end on a positive note again (the bottom slice of bread). This balanced approach helps you deliver feedback in a way that feels supportive and non-threatening.
The beauty of the Sandwich Technique is that it reduces the sting of criticism and helps preserve relationships. Here’s why it works:
It softens criticism: When you pair feedback with something positive, the person is more likely to listen and accept it.
Maintains relationships: The sandwich keeps things respectful and shows that you appreciate the person’s effort and qualities, even while offering suggestions for improvement.
Promotes growth: Ending on a positive note encourages the other person to keep improving. It helps motivate them rather than discouraging them.
Now that you know why the Sandwich Technique is a game-changer, let’s break down the steps:
When you start a sensitive conversation, begin by appreciating the person and showing respect. This sets the tone and makes the person feel valued. For example, you might say, “I really appreciate how hard you've been working on this project. Your efforts don’t go unnoticed!”
This is where you get to the meat of the issue. Focus on the behavior or action, not the person. For example, “There were a few details that could have been refined, like making sure the report is fully proofread before submission.” Keep your tone neutral, and offer suggestions on how they can improve, rather than simply pointing out what went wrong.
Now, finish the conversation by reminding the person of their strengths and potential. You could say something like, “Overall, you have a great ability to lead, and I’m confident that with a little more attention to detail, your work will be even stronger moving forward.”
Here are some quick tips to make sure you’re using the Sandwich Technique to its fullest:
Be specific with compliments: Instead of saying, “You did a great job,” try, “I really admire how you tackled that difficult task with such determination.”
Balance your feedback: Don’t overdo the positive comments. Keep it genuine and proportional.
Avoid “but”: Transitioning from positive to negative with “but” can make it sound like the positive stuff doesn’t matter. Try using “However” or “On the other hand” instead.
While it’s a great strategy, the Sandwich Technique doesn’t always fit every situation. If you’re in a high-pressure moment or need to give urgent feedback, sometimes directness is necessary. Just make sure to assess the situation and the person’s emotional state before using it!
The Sandwich Technique is an amazing tool to help you communicate better and keep your relationships healthy, even when things get tough. By adding positivity around constructive feedback, you show respect for the person while still addressing the issues at hand.
Remember, it’s not about sugarcoating criticism—it’s about ensuring that the message is heard in the right way. So next time you need to give some feedback, try serving it with a little sandwich magic!
How to give criticism - The “Sandwich Method"
Video by Jamie Sok